What’s Included in Website Care?
Website Updates
Keep your website accurate, useful, and aligned with your business. Monthly production hours may be used for text and image updates, link changes, blog formatting and publishing, form updates, new page sections, landing pages, integrations, and other approved website improvements.
Performance Reviews
Your website’s performance will be reviewed according to the schedule included in your plan. Reviews may address usability, page speed, broken links, mobile responsiveness, and general site health.
Any improvements or repairs identified during a review will be completed within your available monthly hours unless otherwise noted.
Analytics & Recommendations
Understand how visitors are finding and using your website. Depending on your selected plan, you’ll receive an analytics review with practical recommendations to strengthen your website and support your business.
Client Support
Website Care clients receive ongoing support for approved website requests, preferred scheduling when availability allows, and access to a private client scheduling link when a meeting is needed.
Completion timelines depend on the scope of the request, the materials provided, available monthly hours, and the current project schedule.
Website Care is provided during regular business days and does not include 24/7 monitoring, emergency response, or after-hours support.
Choose Your Website Care Plan
ADVANCED
$400/month
$4,000/year
Save $800 annually
5 production hours per month
Routine and more detailed website updates
Blog formatting and publishing
Form, booking tool + approved integrations
Landing page + new page-section support
Quarterly website performance review
Quarterly analytics + recommendations
One quarterly 30-minute strategy meeting
PREMIUM
$800/month
$8,000/year
Save $1,600 annually
10 production hours per month
Ongoing content management and detailed website updates
New page and landing page support
Approved integrations and campaign-related website support
Monthly website performance review
Monthly analytics + recommendations
One monthly 45-minute strategy meeting
How Your Monthly Hours Work
Monthly production hours apply to hands-on work completed for your business, including design, website editing, implementation, testing, publishing, light copy editing, research, asset preparation, approved third-party coordination, and requested social media graphic support.
Routine administrative emails, scheduled performance reviews, standard analytics reports, and the strategy meetings specifically included in your plan do not reduce your production hours.
Substantive consulting, training, unscheduled meetings, custom Loom tutorials, or detailed content development may count toward your monthly hours. I’ll let you know before beginning any request that may require a significant amount of time.
Tracked in 15-minute increments
Unused hours roll forward for one billing cycle
Social Media Graphic Support
Occasional social media graphics that repurpose or promote existing website content may be completed within your available monthly production hours.
Website Care does not include ongoing social media strategy, monthly content calendars, community management, audience engagement, or full-service social media content creation. These services may be available through a separate agreement.
What Website Care Does Not Include
-
Complete website redesigns or rebuilds
-
Rebranding projects
-
Custom development or functionality requiring a developer
-
Third-party apps, subscriptions, licensing, or platform fees
-
General computer, device, email, or internet support
-
Emergency or after-hours assistance
-
Cybersecurity incident response
-
Comprehensive SEO campaigns
-
Ongoing social media management or engagement
-
Long-form copywriting or content strategy
-
Annual plans receive the same monthly hour allocation as monthly plans; purchasing annually does not release all 12 months of hours at once.
Larger requests can be quoted as separate projects
Choose a Website Care Plan that gives you the support you need, with the flexibility to adjust as your business grows.
Not sure which plan is right for you? Reach out, and I’ll help you choose the best fit based on your website, update frequency, and business goals.
